Basic Information
Ref Number
Req_00118384
Primary Location
Tampere - Main Office
Country
Finland
Job Type
Support Positions
Work Style
Hybrid
Description and Requirements
RESPONSIBILITIES:
- Acts as HR responsible for TELUS AI employees in Finland, Denmark, Germany, Poland, Turkey and France
- Reports to HR Director and works closely with global HR colleagues
- Oversee, refine, and execute employee standards and procedures, using and improving HR existing and recommended systems and processes
- Identify and recommend areas of improvement to internal standard operating procedures
- Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision
- Maintain management guidelines by preparing, updating, and recommending local human resource policies and procedures
- Plan, monitor, and appraise HR activities with employees, hearing and resolving employee grievances
- Acts as a labor law expert; monitor, follow-up and study local labour law requirements
- Train managers to coach and discipline employees, and counseling employees and supervisors
- Nurture a positive working environment
- Report to management and provide decision support through HR metrics
- Handle confidential matters with discretion
SKILLS AND QUALIFICATIONS:
- Bachelor’s degree in human resources
- 5+ years in human resources
- Experience in working in a multicultural environment, familiarity with working with remote teams
- Familiarity with European labour legislation, especially Finnish labour laws
- Excellent English and Finnish, skills other language skills is a plus
- Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
- Adept to problem-solving and conflict resolution
- Extensive knowledge of HR policies and systems
- Familiarity with Workday and working knowledge of GSuite is a plus
- Recognized as an expert in the HR field.
If this opportunity sounds appealing to you, apply now!
To speed up the process, apply here and attach your CV in English.
Please note, that only shortlisted candidates will be contacted.
ABOUT US:
AI Data Solutions
Creating and enhancing the world's data to enable better AI via human intelligence.
We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals works with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.
Additional Job Description
TELUS International is looking for a Human Resources Manager to join our AI team in Tampere. HR manager will oversee all aspects of Human Resources practices and processes, support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through human resources management, including job design, performance management, training and onboarding.
Language Reference
English
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
$ads={2}
$ads={1}